Data protection

Privacy policy


Pursuant to European Regulation 2016/679 regarding the protection of personal data (hereinafter GDPR), and subsequent amendments and additions, Cavallo Hotel Italy srl with registered office in via Teodone n. 1 – Brunico (Bolzano - Italy)) and operational headquarters in via Rialto – Noventa di Piave (Venezia - Italy), P.I. and C.F. 03167950215, in the person of the l.r.p.t. Provides you with the following information regarding the processing of personal data

It is specified that this information is provided to users in relation to the website available at 

It is specified that this information is not to be considered valid for other websites that may be consulted via links on the websites in the domain of the Owner, who at the same time is not to be considered in any way responsible for third party websites.

In detail, please note that for the use of cookies by these companies, please refer to the information provided by the aforementioned third-party companies. This Privacy Policy is also provided pursuant to the GDPR. The information is also inspired by Recommendation no. 2/2001 which the European Authorities for the protection of personal data adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, times and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection, as well as what is provided for by Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies, as well as the provisions of the Cookie Guidelines and other tracking tools of the Personal Data Protection Authority of 10 June 2021.


2. Contact details of the Data Controller:

The Data Controller is

Cavallo Hotel Italy srl

registered office in via Teodone n. 1 – Brunico (Bolzano - Italy)

operational headquarters

in via Rialto 24

Noventa di Piave (Venezia - Italy)

VAT Number 03167950215

Any requests for information and/or clarifications can be communicated to the Owner by sending an email to the following address 


3. Type of data processed:

Personal and identifying data

• Personal data: any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements characteristic of his physical identity, physiological, genetic, psychological, economic, cultural or social;


• Identification data, personal data that allow direct identification of the interested party (such as, for example, name, surname, e-mail address, address, telephone number, IP code, etc.).


Browsing data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning.


Defense in court

The User's personal data may be used by the Owner for defense in court or in the preparatory stages of its possible establishment, relating to abuses in the use of the same or related services by the User. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.



The User's personal data may be processed with additional methods and purposes related to system maintenance.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site or the completion of data collection forms involves the subsequent acquisition of the sender's address, which is necessary.

to respond to requests, as well as any other personal data entered.


Specific information

Specific information is present on the pages of the Site in relation to particular services and/or processing of the Data provided by the User or the Interested Party.



The use of cookies by this website is regulated by the cookie policy to which reference is made. 


4. Purpose of the processing

Personal data voluntarily provided will be processed for the following purposes:

• browsing this website;

• any contact request, with the sending of information requested by you. In fact, the user can contact CAVALLO HOTEL ITALY SRL using the telephone and email numbers shown on the various pages. The receipt of spontaneous communications from users necessarily entails the acquisition of the user's email address and/or name for the Data Controller. The purpose of this collection is linked to the provision of information regarding the performance of the services provided

• possible subscription to the newsletter; the user who wishes to stay updated on the activities can enter the requested data in the relevant form (mandatory data is marked with an asterisk). The requested information is processed for the sole purpose of providing the requested service. Failure to provide data does not allow the Data Controller to fulfill what is requested by the user. The processing involves the use of computer equipment. For details, please also see the relevant information at the bottom of the registration form.

• possible compilation of data collection forms in dedicated areas for the provision of what is requested by the user.


5. Legal bases of processing

The treatments described in the previous point are lawfully carried out according to the following legal bases:

5.1. For sending communications to the user who spontaneously fills out the information request form, the legal basis is represented by the execution of pre-contractual and contractual measures.

5.2 For sending the update newsletter, the legal basis is represented by the user's consent to be expressed via a specific flag to be placed at the bottom of the registration form. Consent can be revoked at any time and its lack or revocation does not in any way prevent the user from being able to request CAVALLO HOTEL ITALY SRL to provide its services but exclusively limits the sole receipt of communications of an informative nature and/or promotional.

At the bottom of each contact form there is a link that refers to the specific information on data processing and the user is invited to express their acknowledgment or consent by ticking the specific box. The absence of such active action by the user does not allow the correct sending of their request.


6. Nature of the provision of data and refusal

With regards to browsing on this site, the provision of data is linked to the user's desire to browse the aforementioned site after having read the information contained in the banner on the homepage. Please remember that to avoid the installation of cookies the user can use the specific features offered by the browser used for browsing as also described in the Cookie Policy.


7. Treatment methods

Processing carried out with the aid of paper/IT tools with methods and tools aimed at guaranteeing maximum security and confidentiality does not involve the use of automated decision-making processes. The processing takes place by subjects specifically appointed for this purpose (as authorized subjects and/or managers). The data will be kept for a period not exceeding the purposes for which the data were collected and subsequently processed and to respond to your requests. need for data recovery.


8. Storage times

The data retention times are shown below:

– Data necessary for the correct functioning of the website and for the purchase of our services: Personal data is kept for the time necessary to provide what the user requests. Regarding the purchase of services through the specific section of the website, CAVALLO HOTEL ITALY SRL will retain such data for a period of 10 years starting from the date of conclusion of the contractual relationship in compliance with the contractual and fiscal requirements pursuant to art. 2220 of the Civil Code. Any further legal obligations are reserved, including but not limited to defense in court.

– Data received by completing forms for requesting information: the data will be kept for the time necessary to contact the user for the communication of the information requested by the user. These data will be stored for 1 year.


9. Communication of data to third parties:

Your data may be communicated to third parties belonging to the following categories:

• service providers for the management of the information system used and telecommunications networks, including email, newsletters and website management;

• competent authorities for compliance with legal obligations and/or provisions of public bodies, upon request.

The subjects belonging to the aforementioned categories perform the function of Data Processor, or operate in total autonomy as separate Data Controllers. The list of managers is constantly updated and available at the headquarters of the Data Controller.


10. Scope of dissemination

No dissemination of personal data is carried out.


11. Data transfers to countries located outside the European Economic Area

The data processing described in this Policy involves the transfer of data outside the European Economic Area, being connected with social networks. In this case, please note that the appropriate technical and organizational measures are respected in order to make this activity lawful in the compliance with legal obligations (use of standard contractual clauses, use of binding corporate rules, exemptions provided for by law where applicable).


12. Rights of interested parties

The user may exercise the rights provided for by Articles 15-22 of the GDPR below by contacting the Data Controller by sending an email to

The rights mentioned above are the following: right of access to one's own data and information regarding the interested party; right to rectification of inaccurate data or integration of incomplete data; the deletion of personal data concerning you (in the cases provided for by law); right to limit the processing of your personal data (always in the cases provided for by law; right to data portability; right to object to the processing of your personal data in the event of particular situations concerning you.

Furthermore, the Data Controller will interrupt the processing when the communication of revocation of the previously expressed consent is received where the consent represents the legal basis of the processing.

If you contact the owner, please provide the email address, name, address and/or telephone numbers, in order to allow the correct management of the request.


13. Complaint to the supervisory authority

The interested party has the right to lodge a complaint with the Supervisory Authority in the event that their requests for information addressed to the Data Controller have not resulted in satisfactory responses.

The reference authority is the Guarantor for the Protection of Personal Data